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Privacy Policy

This privacy policy applies between you, the User of this Website, and Workout Central Limited, the owner and provider of this Website. Workout Central Limited takes the privacy of your information very seriously.

This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and our services.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data

Data Collectively all information that you submit to Workout Central Limited via the Website, Gymflow platform, in person, or through any related services. This definition incorporates, where applicable, the definitions provided in Data Protection Laws.

Data Protection Laws

Data Protection Laws Any applicable law relating to the processing of personal Data including, but not limited to, the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable legislation in force in England and Wales.

GDPR / UK GDPR

The General Data Protection Regulation as retained in UK law.

Workout Central Limited, we, us or our

Workout Central Limited, a company incorporated in England and Wales.

User or you

Any third party that accesses the Website and is not either:

1. employed by Workout Central Limited and acting in the course of their employment
2. engaged as a consultant or service provider accessing the Website in connection with such services

Website

The website operated by Workout Central, including any sub-domains unless expressly excluded by their own terms and conditions.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Workout Central Limited and Users with respect to this Website and our services, including membership management and bookings processed through Gymflow.

For the purposes of applicable Data Protection Laws, Workout Central Limited is the data controller. This means we determine the purposes for which and the manner in which your Data is processed.

Data We Collect

We may collect the following Data, including personal Data:

• Full name
• Date of birth
• Contact information (email address, telephone number, postal address)
• Emergency contact details
• Job title and profession (where relevant for corporate memberships)
• Membership details
• Class bookings and attendance history
• Payment information (processed securely via third-party payment providers)
• Health and fitness information voluntarily provided (e.g., PAR-Q forms)
• Marketing preferences
• IP address and usage data

Data may be collected via:

• Our Website
• In-person sign-up
• Email or telephone communication
• Hard hat tours or events
• Lead capture forms
• Gymflow (our membership and booking platform)

All data is collected in accordance with this privacy policy.

How We Collect Data

Data Given to Us by You

Workout Central may collect your Data when you:

• Sign up for membership
• Book classes or appointments
• Complete a PAR-Q or health form
• Join a waiting list
• Register interest via our website
• Contact us by phone, email, or in person
• Elect to receive marketing communications

This includes Data submitted via Gymflow, our third-party membership and booking management platform.

Data Collected Automatically

When you access our Website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visit
• Interaction Data

This helps us improve Website functionality and user experience.

Use of Gymflow

Workout Central uses Gymflow as its membership management, booking, and CRM platform.

When you:

• Create an account
• Purchase a membership
• Book or cancel a class
• Join a waiting list
• Make a payment

Your data is processed through Gymflow on our behalf.

Gymflow acts as a data processor, and processes your Data in accordance with its own privacy policy and contractual obligations under Data Protection Laws.

We only share the information necessary for the operation of your membership and services.

Our Use of Data

We use your Data for:

• Processing memberships and contracts
• Managing bookings and attendance
• Internal record keeping
• Delivering services
• Responding to enquiries
• Improving our facilities and services
• Sending marketing communications (where consent has been given)
• Health and safety compliance

Legal Basis for Processing

We process your Data under the following lawful bases:

• Contractual necessity - to fulfil your membership agreement
• Legal obligation - to comply with health & safety or financial regulations
• Legitimate interests - for service improvement and operational management
• Consent - for marketing communications

You may withdraw consent for marketing at any time.

Who We Share Data With

We may share your Data with:

• Our employees and contractors
• Professional advisers (legal, financial, insurance)
• Payment processing providers
• Gymflow (membership management platform)
• IT and website hosting providers

We do not sell your Data to third parties.

All third-party processors are required to safeguard your Data in accordance with UK GDPR.

Data Security

We use appropriate technical and organisational measures to safeguard your Data, including:

• Secure servers
• Password-protected systems
• Restricted staff access
• Encrypted payment processing

If you suspect misuse or unauthorised access to your Data, please contact us immediately at: info@workout-central.co.uk

Data Retention

We will retain your Data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Duration of your membership
• Legal and tax obligations
• Insurance and liability requirements

Backup copies may be retained for regulatory purposes.

Your Rights

Under Data Protection Laws, you have the right to:

• Access your Data
• Rectify inaccurate Data
• Request erasure of your Data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact: info@workout-central.co.uk

If you are not satisfied with our response, you may lodge a complaint with the: Information Commissioner’s Office (ICO) https://ico.org.uk/

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Business Transfers

If Workout Central Limited is sold, merged, or restructured, your Data may be transferred to the new owner, subject to appropriate safeguards.

Changes to This Privacy Policy

We reserve the right to amend this privacy policy at any time. Changes will be posted on our Website and will take effect immediately.

Contact Us

Workout Central Limited

Email: info@workout-central.co.uk

Attribution

This privacy policy was adapted and updated for Workout Central Limited.